Warranty Registration
Thank you for choosing our products. To activate your warranty, please fill out the form below with the required information. Registering your warranty ensures that your purchase is protected and allows us to provide you with the best possible support should you need it.
Warranty CoverageCast Aluminium Products: Guaranteed for 10 years
Steel Products: Guaranteed for 2 years
Products Not Covered by Guarantee
Cast Aluminium Products: Guaranteed for 10 years
Steel Products: Guaranteed for 2 years
The following products are not sold with a guarantee:
Cushions
Parasols
Parasol Bases
Furniture Covers and Storage Bags
Lazy Susans
This does not affect your statutory rights.
Exclusions to Guaranteed Products
Please note that the warranty does not cover the following:
Permanent locations within 5 km of the coastline of Great Britain and Northern Ireland, including the Isle of Man and the Isle of Wight.
Commercial use.
Transfer of ownership to a third party.
Colour fading.
Damage to the coating caused by bird droppings or tree sap.
Mishandling or misuse.
Damage during assembly.
Damage during transportation by the customer.
Locations outside of Great Britain and Northern Ireland.
Activate Your Warranty
To activate your warranty, please complete the form below with your purchase details. This will help us quickly assist you in case of any issues with your product. We recommend registering your warranty as soon as possible to ensure full coverage.